Timeline for Work Order

GET

/communications/timeline/work-order/%7Bwork_order_id%7D

GET

/communications/timeline/work-order/%7Bwork_order_id%7D

1 curl -G https://https//https/communications/timeline/work-order/%7Bwork_order_id%7D \
2      -H "{{tenant_key_name}}: X-Tenant-Auth" \
3      -H "Content-Type: application/json" \
4      -d per_page=25

200Retrieved

1 {
2   "timeline": [
3     {
4       "eventId": "evt-987654321",
5       "timestamp": "2024-06-15T09:30:00Z",
6       "type": "work_order_created",
7       "details": "Work order #WO-12345 was created by user jsmith."
8     },
9     {
10       "eventId": "evt-987654322",
11       "timestamp": "2024-06-16T14:45:00Z",
12       "type": "status_updated",
13       "details": "Status changed to 'In Progress' by technician mjones."
14     },
15     {
16       "eventId": "evt-987654323",
17       "timestamp": "2024-06-17T11:20:00Z",
18       "type": "comment_added",
19       "details": "Comment added: 'Parts ordered, awaiting delivery.'"
20     },
21     {
22       "eventId": "evt-987654324",
23       "timestamp": "2024-06-20T16:00:00Z",
24       "type": "work_order_completed",
25       "details": "Work order completed and closed by technician mjones."
26     }
27   ]
28 }

Timeline for a WorkOrder (linked via thread.related_* or session.related_*).

Query parameters

per_pageintegerOptional

Optional: Default 25

Response

Successful response

Headers

Query parameters

Response