Get Communication History

GET

/crm/customers/%7Bcustomer_id%7D/contacts/%7Bcontact_id%7D/communication-history

GET

/crm/customers/%7Bcustomer_id%7D/contacts/%7Bcontact_id%7D/communication-history

1 curl https://https//https/crm/customers/%7Bcustomer_id%7D/contacts/%7Bcontact_id%7D/communication-history \
2      -H "{{tenant_key_name}}: {{tenant_key_value1}}|{{tenant_key_value2}}" \
3      -H "Content-Type: application/json"

200Retrieved

1 {
2   "communications": [
3     {
4       "id": "c8a1f3d2-4b7e-4f9a-9d3e-2f5a1b6c7d8e",
5       "type": "email",
6       "subject": "Follow-up on your recent inquiry",
7       "date": "2024-05-10T14:22:00Z",
8       "channel": "email",
9       "notes": "Customer requested additional information about product features."
10     },
11     {
12       "id": "d9b2e4f3-5c8f-4a0b-8e4f-3a6b2c7d9e0f",
13       "type": "phone",
14       "subject": "Quarterly check-in call",
15       "date": "2024-04-15T09:30:00Z",
16       "channel": "phone",
17       "notes": "Discussed contract renewal and upcoming promotions."
18     }
19   ]
20 }

Headers

{{tenant_key_name}}stringOptional

Response

Successful response