Initiate Masked Call

POST

/communications/calls

Masking MUST be enabled on the location (422 otherwise). Opens/reuses a MaskingSession + creates CallLog, then asks the carrier to place the call via signed TwiML URL.

Request

This endpoint expects a multipart form.

technician_user_idstringRequired

Required: Technician User UUID (middleware resolves to int id)

customer_contact_idstringRequired

Required: Customer contact UUID

Response

Successful response

1	curl -X POST https://https//https/communications/calls \
2	-H "{{tenant_key_name}}: {{tenant_key_value1}}\|{{tenant_key_value2}}" \
3	-H "Content-Type: multipart/form-data" \
4	-F technician_user_id="a3f1c9d2-4b7e-11ec-81d3-0242ac130003" \
5	-F customer_contact_id="b7e2d4f8-5c9a-4f1a-9d3e-7a8b9c0d1e2f"

Headers

Request

Response